Product

November 2024 Product Updates: What's New in Our Restaurant Tech Platform

This month, we're serving up exciting new features to help your restaurant run even smoother! Discover how you can compare performance across locations, delivery platforms, items, & brands, import menus from your POS on Atlas, simplified menu publishing & location settings on Meraki. Item & modifier short names are now on Prime App & KDS Web & improved day summary is now on Prime App.

Compare Performance Across Locations, Delivery Platforms, Items, & Brands

For restaurants, it can be challenging to benchmark and compare metrics across locations, items, delivery platforms, and brands. Questions like which locations are excelling, which items perform best across brands, or which delivery platforms are driving the highest sales often go unanswered without a clear, side-by-side view.

With the new Compare feature in Atlas Analytics, we’re introducing a first-in-market solution, giving you exclusive access to a tool that lets you choose the metrics you value most & compare them across locations, items, delivery platforms, and brands in one powerful, customizable view.

Here’s What’s New:

  • Customizable Comparisons: Adjust filters & customize views by selecting specific locations, brands, or platforms, so you’re always comparing what matters most. For instance, you can compare your top-performing locations to uncover what’s driving their success.
  • Comprehensive Insights Across 12 Metrics: Compare metrics like revenue, order completion times, order volumes, availability, lost orders and more to gain a full view of performance.
  • Seamless Collaboration: Users can access or update saved comparisons later, making them ready for team collaboration. Admins can set visibility preferences for team-wide or personal insights.

Getting Started:

  1. Navigate: Head to Atlas -> Analytics and select the Compare Tab.
  2. Set Up Comparisons: Choose entities to compare—locations, platforms, brands, or items—using the dropdown menu for easy selection.
  3. Select Metrics: View comparisons across 12 key performance metrics for a detailed, side-by-side analysis.
  4. Save Comparisons: Click ‘Save Comparison’, assign a name, and set visibility preferences for team-wide or personal use. Saved comparisons will appear on your homepage for easy access.

This feature is freely available within the Atlas Analytics module, accessible to users with Admin, Non-HQ Analytics, Sales, & Marketing roles. Log in to Atlas to explore the Compare tab & gain deeper insights today!

This update is now available for all our restaurant partners in India, UK & Middle East.

Seamlessly Import Menus from Your POS on Atlas

Previously, keeping menus up to date across multiple locations required reaching out to your account managers to coordinate updates. This process sometimes leads to delays and dependency, slowing down your processes.

Now, with our new Import Menu feature on Atlas, you’re fully in control! You can easily sync and pull your menus directly from your POS on Atlas, streamlining the process and reducing turnaround times.

You can also choose specific brands or multiple locations for imports, making multi-location updates quicker and more customizable.

Whether you’re a new partner or have been with us for some time, this feature empowers you with flexible, multi-location menu updates without any dependency. 

How to Use this Feature:

  1. Log in to Atlas and go to Catalogue → Items.
  2. Access Import Menu: Click the ⋮ (3 dots) button and select Import from POS.
  3. Choose Brands and Locations: Select the brand and locations you want to update. Use the “Select All Locations” option for multi-location updates.
  4. Clear Existing Catalogue (Optional): Check this box to archive your current menu and replace it with the new import.
  5. Initiate Import: Click Import. Typically, the process completes within five minutes, with a success or error message displayed.
  6. Publish Menu: Once the sync completes (allowing 7-10 minutes for full refresh), simply publish the menu to all selected locations and delivery platforms.

Note: During peak times, such as New Year’s, menu publish restrictions may apply.

This feature is currently available only for selective POS systems. For a complete list, click here.

This update is now available for all our restaurant partners in India, UK & Middle East.

Small-But-Mighty Updates

1️. Simplified Menu Publishing & Location Settings on Meraki:

Previously, menu publishing & location availability updates on Meraki worked differently from other delivery platforms, creating a less consistent & cohesive experience.

Now you can select your desired menu and publish directly to Meraki, while adjusting location availability just as you would for other delivery platforms.

You can access this feature by upgrading to the updated Menu module on Atlas. Simply reply to this email or contact us to get started.

This update is now available for all our restaurant partners in India, UK & Middle East.

2️. Item & Modifier Short Names Now on Prime App & KDS Web

Short names for items and modifiers, previously visible only on Prime Web and KOTs, are now available on Prime App and KDS Web. These shorter names replace longer marketing titles, enhancing speed and accuracy in order prep. 

This feature is automatically enabled with the latest version of Prime App and KDS Web.

This update is now available for all our restaurant partners in India

3. Improved Day Summary  Now Available on Prime App!

The improved Day Summary features that were recently added to Prime Web are now available on the Prime App too. This update provides a faster, more intuitive experience on Prime App, including Day summary for multiple locations & brands. New additions also include detailed sales, order distribution, and item performance insights with updated charts for daily reporting.

This update is now available for all our restaurant partners in India, UK & Middle East.

Need help? We’ve got you covered 

We have an exciting roadmap of product updates lined up for you next month! 🎉

Till then if you need any help, you can reach out to us at any hour of the day, at support@urbanpiper.com to connect with our team and receive the support you need. 

Your convenience is our priority, and we're here to make sure you're supported every step of the way.

Shriya Malik
Content Marketing Manager

Creating appetizing content for restauranteurs is my passion and profession.

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