Industry Trends

Just Eat Sign Up: 5 Simple Steps to Register Your Restaurant

Looking to attract more customers without breaking the bank? Just Eat might be your answer! With over 60 million users globally, this leading food delivery platform can boost your visibility and bring in a steady stream of new orders. In this guide, I’ll walk you through the Just Eat Sign Up process, from getting started to optimizing your restaurant’s presence on the platform. Let’s get started!

Before we dive into the Just Eat Sign Up process, let’s discuss why this platform is such a valuable asset for restaurant owners like you. 

Just Eat operates in 19 countries around the globe, making it a massive platform connecting millions of hungry customers with local dining options. By becoming a part of Just Eat, you're not just listing your restaurant—you're tapping into a vast network of potential patrons who are actively searching for their next meal. 

This increased visibility can lead to a significant boost in your revenue and help you build a loyal customer base. Now, let’s break down the simple steps to the Just Eat sign up process:

Just Eat Sign Up: Step by Step Guide

Step 1: Getting Started with Just Eat Sign Up

To begin, head over to the Just Eat sign-up page, look for the "Join us today" section, and you’re on your way!

Just Eat Sign Up: Getting Started

Step 2: Enter Your Restaurant’s Details

Now that you’re on the Just Eat sign up page, it’s time to provide some essential details about your restaurant. You’ll need to enter:

  • Your restaurant’s name
  • Street address
  • Phone number
  • Email address
  • Business type

You’ll also need to create a password to manage your Just Eat account later. Choose something secure and memorable.

Take your time to enter everything accurately. Just Eat reviews these details closely when considering your application. Once you’ve filled in all the fields, hit “Submit,” and your Just Eat sign up request is sent.

Step 3: Upload Required Documents

Great, you’re making progress! After you've filled out the form, the next step in the Just Eat Sign Up process is to upload a few documents. These documents help Just Eat verify your restaurant's identity and ensure you're legally allowed to operate. 

Here’s what you’ll need:

  • Proof of Occupancy: This could be a lease agreement, mortgage statement, or a utility bill in the restaurant's name.
  • Photo ID: A driver’s license, passport, or national ID card will do the trick.
  • Current Menu: Upload your full menu with descriptions and pricing so Just Eat can build your online menu.

Make sure all the documents are valid, clear, and contain up-to-date information. You can upload them directly through your Just Eat account, and it only takes a few minutes.

Step 4: Set Up Your Orderpad and Printer

Once your Just Eat sign up application is approved, Just Eat will send you an Orderpad and printer. The Orderpad is a tablet that lets you receive and manage orders from Just Eat customers in real-time, making the process smooth and hassle-free.

Just Eat Sign Up: Orderpad Setup

When your Orderpad arrives:

  1. Unbox and Charge: Ensure your Orderpad is fully charged and connect it to your WiFi.
  2. Printer Setup:
    • Hold the base firmly and lift the light grey bar to open the lid.
    • Insert the paper roll so it feeds from the top, leaving a small overhang before closing the lid securely.
    • Plug in the device at the wall socket, ensuring all leads are connected.
    • Insert the connector into the 24V socket, aligning it parallel to the bottom of the device.
    • Switch the device to ‘I’ at the back, which will trim the paper and boot up the device. Wait a few minutes for any updates.
  3. Connect to WiFi:
    • Press the ‘Home’ icon, tap ‘Settings’, and connect to your restaurant’s WiFi. Avoid public networks like The Cloud to prevent connectivity issues. If your network doesn’t appear, press ‘Scan’.
  4. Launch the Just Eat Orderpad App:
    • Press ‘Home’ again, tap on the Just Eat Orderpad app, and follow the on-screen instructions.

Tips

  • Optimal Placement: Position your Orderpad where it’s easy for staff to hear and access when orders come in.
  • Ensure Strong WiFi: Place the Orderpad near your broadband router for consistent connectivity.
  • Device Setup: Select 'Orderpad' when prompted during setup.

Managing orders from multiple platforms can be a headache, but it doesn’t have to be. By integrating UrbanPiper with your Just Eat profile, you can streamline everything from menu updates to order management. 

UrbanPiper lets you control it all from one dashboard, making it easier to keep track of orders, update menus in real-time, and ensure everything runs smoothly. This integration is especially useful if you’re juggling multiple locations or brands. It’s all about making your life easier and ensuring your customers get the best experience possible.

Before your go-live date, you’ll receive a call or email from their onboarding team with login details and a walkthrough of the Orderpad’s features. They’ll also run a test order to ensure everything is set up correctly.

Once these steps are complete, your Orderpad will be ready to accept orders.

Step 5: Go Live and Start Taking Orders!

Congratulations! Your restaurant is now live on Just Eat, and customers in your area can start placing orders. Here’s what to do next:

  • Accept orders that you can handle.
  • Print out the orders for your kitchen.
  • Keep an eye on prep and delivery times.
  • Mark orders as done when they’re ready for pickup.

It may take a little time to get used to the Just Eat system, but you’ll quickly get the hang of it!

Why Should You Join Just Eat?

The Just Eat sign up process isn’t just about getting more orders—it’s about unlocking numerous benefits:

  • Get More Customers: On average, businesses on Just Eat receive 4,000 orders annually. With millions of users worldwide, your restaurant will be visible to more potential customers than anywhere else.
  • They Handle the Marketing: Over 12 million hungry customers visit Just Eat every month, drawn by their continuous investment in marketing and product improvements.
  • Reliable Deliveries: As the UK’s largest online food delivery company, Just Eat's intelligent delivery system ensures your dishes are delivered smoothly and efficiently, enhancing your reputation and customer satisfaction.

How to Boost Your Just Eat Profile?

To stand out on Just Eat, your profile needs to be top-notch. Here’s how to enhance your profile and attract more customers:

1. Engage with Reviews

Customer reviews are one of the most influential factors in a customer’s decision to order from your restaurant. Engaging with these reviews is crucial for maintaining a positive online reputation.

  • Respond Promptly: Acknowledge both positive and negative feedback. A simple “Thank you for your kind words” can go a long way, while addressing concerns in negative reviews shows that you care about your customers’ experiences.
  • Be Personal: Use the customer’s name, reference the dish they ordered, and offer a personalized response. This shows that you’re not just copying and pasting replies but genuinely value their input.
  • Take Action: If a customer raises a valid concern, take corrective action and let them know about it. This can turn a dissatisfied customer into a loyal one.

For more strategies on enhancing your restaurant’s reputation through reviews, check out our 6 Pro Tips to Improve Your Restaurant Reviews.

2. Use Promotions and Offers

Promotions and special offers can be a powerful way to attract new customers and encourage repeat business.

  • Leverage Just Eat’s Promotional Tools: Just Eat offers features like Promoted Placement, which can increase your visibility on the platform. This is especially useful during slow periods or when launching a new menu item.
  • Create Limited-Time Offers: Limited-time discounts or deals can create a sense of urgency, prompting customers to place an order sooner rather than later.
  • Offer Bundles: Create meal bundles that offer better value when purchased together. This not only increases your average order value but also encourages customers to try more of your menu items.

3. Optimize with Management Tools

Use the Partner Hub to manage your restaurant’s details, from menu changes to delivery areas. Gain insights through smart analytics to guide your business strategy.

FAQs

How quickly will my menu be live after approval?

A. Just Eat typically activates your menu within 1-2 business days after approval, but it could take up to 5 days during busy periods.

What paperwork is required to prove restaurant ownership?

A. If you don’t have a lease or mortgage statement, Just Eat may accept utility bills, bank statements, or insurance documents showing you own/operate the restaurant.

Can I onboard if my business is not officially registered yet?

A. You must be a registered business to join Just Eat. Ensure your registration is complete before signing up.

Can I register more than one location on my account?

A. Initially, you can only sign up one location. Once onboarded, contact Just Eat support to discuss adding more locations.

What Now?

You did it! Your restaurant is now signed up on Just Eat and ready to start taking orders. Focus on delivering fantastic food and service to your new Just Eat customers, and watch your orders (and revenue) grow. 

Consider leveraging UrbanPiper's comprehensive tools for optimizing your online presence. Not only does it allow you to monitor Just Eat orders, but it also integrates analytics across various platforms, ensuring you have detailed insights into your restaurant's performance. This unified approach can significantly enhance your operational efficiency.

Conclusion

By following the Just Eat sign up steps outlined in this guide, you’ll be well on your way to tapping into Just Eat’s massive customer base. 

But it doesn't stop there. To truly optimize your operations and ensure everything runs smoothly, consider integrating UrbanPiper with your Just Eat profile. 

Ready to experience the difference? Reach out to us with any questions. If you're aiming to expand your restaurant delivery across multiple locations and brands, we're here to support you.

Damini Chandankar
Content Marketing Manager

Blending industry insights to craft delectable content for restaurateurs is my passion.

Want to learn more?

Schedule a free demo with our experts to see how UrbanPiper can help your business