Increase customer repeats

Did you know it costs a business about 5-10X more to acquire a new customer than it does to sell to an existing one? Not only that, but on an average, current customers spend 67% more than new customers.

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Increase customer spending

Inside of every old customer is a new customer waiting to break out and spend more money with you. Through the decades researches have consistently shown the probability of successfully selling again to an active customer is 60-70 percent. Far above the 5-20 percent probability of making a sale to a brand new prospect.

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Higher customer retention rate

Your customers are not all equal. Roughly speaking, 80 percent of your revenue is being generated by 20 percent of your customers. Collect your sales data and identify your best customers and what they’re buying. Start recognizing them and say thank you. Retaining your existing loyal customers is the single most important aspect of any customer loyalty program.

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Acquire new customers

Deploying a loyalty program which works for you will result in a loyal customer who makes regular repeat purchases and demonstrates immunity to the pull of the competition. Using tools like refer-n-earn you can easily convert this customer now to join your sales force.

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Trusted By

  • chai-point logo
  • chilis logo

Here’s what our customer’s say

A digital experience that restaurateurs love to talk about...

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We work with a lot of aggregators to be able to reach to more wider customers. But our backend was not really integrated with these partners and menu update became a programming nightmare. With UrbanPiper coming in, menu sync/programming got automated with aggregators in real-time...
Aruj Garg
Eat Fit, Head Operations
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We were able to build a very strong delivery brand, and we have got miles to go, but frankly to grow very fast in the delivery space even though we had no background got enabled because we were able to latch on to the UrbanPiper platform...
Amuleek Singh Bijral
Chai Point, CEO
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For a small company, we find it difficult to deal with multiple vendors. Multiple touch points increase the need for co- ordination from our side multiple times and that creates it’s own problems. UrbanPiper is a solution which has all the components built into it. This make our life simple..
Ashish Saxena
Chili's India, CEO

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