Ready to take your restaurant to the next level? Let’s dive into the step-by-step guide for registering on DiDiFood.

Step 1: Prepare Your Documents

To get started with your DiDiFood restaurant registration, head over to the DiDiFood website. Here’s how you can begin:

1. Select your country: Start by choosing the country where your restaurant operates.
2. Choose your city: After selecting your country, pick the city where your restaurant is located. DiDiFood offers services in multiple regions, so be sure to select the correct one.
3. Pick your registration method: You have the option to register online directly through the DiDiFood platform or work with a third-party agency that partners with DiDiFood.

The platform will guide you through prompts to enter the necessary details, verifying your restaurant’s identity. Ensuring all details are accurate will speed up your DiDiFood restaurant registration.

Step 2: Enter Basic Information About Your Restaurant

Next, you’ll need to provide essential details about your business. This step ensures that DiDiFood has accurate information to promote your restaurant and deliver orders without issues.

• Restaurant Name: Enter your official restaurant name, exactly as you want it to appear on the DiDiFood app.
• Address and Contact Information: Provide your full restaurant address and a phone number for customer support.
• Restaurant Category: Choose the category that best describes your cuisine or service. This helps DiDiFood categorize your restaurant correctly.
• Photos: Upload a high-quality image of your storefront or logo. This visual element helps create a polished profile that attracts customers.
• Proof of Address: Make sure to upload a recent proof of address (dated within the last three months). This helps verify your business location for accurate deliveries.

Pro tip: The more accurate and thorough your information, the smoother your DiDiFood restaurant registration process will be.

Step 3: Upload Necessary Documents

Document verification is an essential part of your DiDiFood restaurant registration. Depending on whether you are registering as an individual or a legal entity, the required documents will vary.

For individuals (natural persons), you’ll need:

• INE/IFE or a valid passport
• CURP (Unique Population Registry Code)
• RFC (Federal Taxpayer Registry)

For legal entities, you’ll be asked to upload:

• Articles of Association (to prove business ownership)
• Letter of Authorization (if someone else is acting on your behalf)
• Tax certificate of the legal entity

Be sure that all documents are clear and in the correct format. Any incomplete or unclear documentation can delay the registration process.

Step 4: Customize Your DiDiFood Account

Once the basic registration is done, it’s time to personalize your account. Menu customization plays a huge role in attracting customers to your restaurant.

• Upload menu items: Include high-quality images of your most popular dishes. Photos play a crucial role in engaging customers on food delivery platforms.
• Item descriptions: Write detailed, appetizing descriptions for each menu item. Be specific about ingredients, preparation methods, and any unique features. Engineer your menu with high-quality photos and write detailed descriptions for each item.
• Pricing: Ensure your prices are accurate and competitive. Double-check all menu items for correct pricing to avoid customer confusion.

Customizing your menu helps your restaurant stand out from the crowd, giving potential customers a clear view of what you offer.

Step 5: Review and Activate Your DiDiFood Account

Once all documents and menu details have been submitted, DiDiFood will review your application. This typically takes up to eight business days. After approval, your restaurant will go live on the DiDiFood app.

• Check for activation: Make sure all features are working smoothly. You’ll want to test the ordering system and ensure that your restaurant’s operational settings (like delivery hours and menu availability) are accurate.
• Start accepting orders: Once your restaurant is live, you’ll begin receiving orders directly through the app. Be sure that your team is trained to manage orders efficiently for smooth operations.

Being prepared to handle orders quickly and accurately is key to customer satisfaction and repeat business.

6. Go Live and Start Accepting Orders

After completing the setup, DiDiFood will review your submission. The approval process typically takes about eight business days, during which they may contact you for additional information.

Once your DiDiFood restaurant registration is approved, you’ll receive a notification, and your restaurant will go live on the platform. Here’s what to do next:

• Download the DiDiFood Merchant App: This app will be your main tool for managing orders.
• Check Settings: Ensure all settings (hours of operation, menu, prices) are correct and ready for customer orders.

Once you go live, you can start accepting orders immediately. Efficient order management will help you maintain a high customer satisfaction rate.

Pro Tip: Consider using UrbanPiper to manage your DiDiFood, UberEats, and other delivery platform orders in one place. This centralized system helps eliminate manual entry and keeps your team focused on fulfilling orders efficiently.

Features of DiDiFood That Benefit Your Restaurant

Once your DiDiFood restaurant registration is complete, you’ll have access to several features designed to help you succeed. These include:

• Menu Customization: Stand out by uploading appealing photos and detailed descriptions. You can create a digital menu to improve customer experience.
• Sales Module: DiDiFood includes a sales monitoring feature. The tool lets you track your store’s performance in real time. You can see what’s working and make adjustments accordingly. Monitoring sales helps you optimize your operations and grow your business.
• Payment Options: DiDiFood supports multiple payment options. Customers can choose their preferred method. Offering various payment options can lead to increased sales. It also enhances the customer experience by providing convenience.
• Customer Feedback: The platform offers customer feedback management. You can view and respond to reviews directly. Addressing feedback promptly helps improve customer satisfaction. The feature is essential for maintaining a positive reputation in the market.

How to Boost Engagement and Sales on DiDiFood

Looking to increase customer engagement on DiDiFood? Here are a few strategies to help you stand out:

Integrate your POS system

Connecting your DdiFood restaurant to a point-of-sale (POS) system can drastically reduce errors and save time. UrbanPiper can help centralize orders from multiple platforms, including Careem, directly into your POS.

Respond to reviews

Your customer reviews can make or break your success on DiDiFood. Positive reviews not only enhance your restaurant’s credibility but also improve your ranking in the app’s search results.

Run promotions

Promotions and discounts are proven methods to increase visibility on food delivery platforms like DiDiFood. Offer special discounts or deals to attract new customers. Many customers are more likely to try a new restaurant if there’s a discount involved. A small offer for first-time orders, such as 10-20% off or free delivery, can significantly increase your restaurant's exposure.

Promote on social media

Social media is a powerful tool for driving traffic to your DiDiFood page. Use platforms like Instagram, Facebook, and TikTok to promote your restaurant, build brand awareness, and engage with potential customers.

Collaborate with influencers

Partner with local food bloggers or influencers to gain more visibility on DiDiFood. This can help you reach new customers and build brand recognition.

Conclusion

Registering your restaurant on DiDiFood is a straightforward process that opens the door to thousands of potential customers. By following this step-by-step guide, you can ensure a smooth and successful DiDiFood restaurant registration.

But it doesn't stop there. To truly optimize your operations and ensure everything runs smoothly, consider integrating UrbanPiper with your DiDiFood profile. 

Ready to experience the difference? Reach out to us with any questions. If you're aiming to expand your restaurant delivery across multiple locations and brands, we're here to support you.